1. Can you offer OEM service?
Yes. We can offer. Customers can send the design to us. We will make the full quotation to you.
2. Can you search some items for me?
Yes. If you want other special items,we can search for you.
3. How about the warranty?
The guarrantee is around 6 months to 1 year. If the goods have any problem, you can make partial refund,refund or replacement.
If your would like to get in touch with us about unshipped orders please send us a message with one of the following in the subject line:
Change Shipping Address for an Unshipped Order
Cancel Unshipped Order
Change Item on Unshipped Order
Change Shipping Method of Unshipped Order
1. When will my order be shipped ?
Normally we will ship out order within 1~3 business days after the payment is completed, but it maybe delayed several days for hot season or serious short supply. We will inform you tracking number within 1 business day after the goods is sent out.
2. Where can I track my order ?
You can track it on below website by the tracking number(included in shipping notification email),
EMS(7-15 days): http://www.ems.com.cn/english.html
DHL(3-5 days): http://www.dhl.com
UPS(3-5 days): http://www.ups.com
3. How long will it take for me to get my item ?
If you choose air mail or registered mail service, it will take 7 to 25 days during transit, usually about 15 days to most regions of the world. If you choose Express mail service, such as UPS, DHL or EMS, it will take 3 to 6 days during transit.
4. Do you offer drop-shipping service ?
Yes,we accept drop-shipping order, please contact us for details.
1. Which payment method do you accept ?
We accept Escrow, Western Union and TT(TT is for big order).